Privacy Policy
At Craftedelegance, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains the types of personal data we collect, how we use it, your options regarding sharing, and how you can contact us with any questions. We also outline the measures we take to secure the information we collect.
Important: Craftedelegance does not share or rent your personal information to third parties.
Information We Collect
We collect personal information from various sources, such as when you make a purchase or register on our website. This may include:
- Identity and Contact Information: Name, email address, delivery and billing addresses, purchase history, and product preferences.
- Transaction Information: Depending on your chosen payment method, we may collect details such as the payer’s name, card type, partial card number, or linked account. Payments are processed through PayPal.
- Technical Information: This includes IP address, browser type, location, time zone, and platform type.
- Marketing and Communication Preferences: Your preferences for receiving marketing updates and other communications.
Information You Provide
You may provide additional personal information through purchases, preferences, reviews, comments, or shared content like photos and videos.
How We Use the Information
The information we collect helps us:
- Personalize communications and promotions.
- Assist with purchase history and account support.
- Process and invoice your orders.
- Respond to inquiries and update account details with your consent.
Cookies, Web Server Logs, Web Beacons, and Google Analytics
Craftedelegance uses Google Analytics and cookies to enhance user experience and improve our services. Cookies are small text files stored on your browser that help us remember your preferences for future visits. Google Analytics tracks browsing details to improve the operation of our website.
To opt-out of Google Analytics tracking, you can use the opt-out link here: Google Analytics Opt-Out.
Email and Text Messaging
If you opt-in, you may receive text messages and email alerts about product updates from Craftedelegance. This service is free, and you can expect about 4 messages per month. To unsubscribe, please email us requesting to stop receiving notifications.
With Whom We Share Your Data
Craftedelegance does not sell or rent customer data. However, we may share your information with:
- Payment processors, distributors, and carriers involved in fulfilling your orders (for example, PayPal to process payments).
- Service providers such as advertising platforms like Google and website hosts.
- Tax authorities for invoicing compliance.
- In rare cases, we may be required by law to share information for legal or fraud prevention purposes.
How We Protect Your Personal Information
Craftedelegance employs security measures to protect your personal information from unauthorized access or misuse. We use SSL encryption software to safeguard sensitive data, and payment transactions are processed through PayPal to further secure your banking details.
How Long We Store Information
We retain your data as long as your account is active or for the time necessary to provide services. Certain data may be retained for legal reasons, fraud prevention, or compliance with terms, even after account closure.
Withdrawing Consent
You may withdraw your consent for data processing at any time by emailing us. Please note that withdrawing consent may limit some services available to you.
Reviewing, Updating, and Modifying Personal Information
Subject to applicable law, you may request access, updates, or deletion of your personal information by emailing us. We may verify your identity before processing such requests.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please review periodically to stay informed of the latest updates.